MULTIFACTOR ENTERPRISE METHODOLOGY: AN APPROACH TO ERP IMPLEMENTATION
DOI:
https://doi.org/10.33050/ccit.v5i1.485Keywords:
Enterprise Resource Planning (ERP), Methodology, Return valueAbstract
As further investigation on the Information and Communication Technology (ICT) investment especially in Indonesia showed that a larger capital of investment does not automatically bring more benefit for the company, for example Enterprise Resource Planning (ERP) system implementation. The present research was aimed at developing a methodology for ERP Implementation which was fundamental problem for achieving a successful implementation. This methodology will be contained some factors that influenced ERP implementation success (technical or non-technical) as an activity each phase. Because, some of methodologies that common used by consultant more concentrating on technical factors without considering non-technical factors. Non-technical factors were involved in the new proposed of ERP implementation methodology, such as: top management commitment, support, and capability; project team composition, leadership, and skill; organizational culture; internal/external communication; organization maturity level; etc. The conclusion of the study was expected to be useful for private or public sectors when implementing ERP in order to gain optimal return value from their investment.
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References
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Motwani J, Akbul AY, Nidumolu V. (2005), Successful Implementation of ERP Systems: A Case Study of an International Automotive Manufacturer, International Journal of Automotive Technology and Management.
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O’Kane JF, Roeber M. (2004), ERP Implementation and Culture Influences: A Case Study, 2nd World Conference on POM, Cancun, Mexico.
O’Leary E. Daniel (2000), Enterprise Resource Planning System (Systems, Life Cycle, Electronic Commerce, and Risk), Cambridge University Press, Cambridge.
Parr A, Shanks G. (2000), A Model of ERP Project Implementation, Journal of Information Technology.
Rajapakse and Seddon (2005), Utilizing Hofstede’s Dimensions of Culture, Investigated the Impact of National and Organizational Culture on the adoption of Western-based ERP Software in Developing Country in Asia.
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Roseman M, Sedera W, Gable G (2001), Critical Success Factors of Process Modeling for Enterprise Systems, Proceedings of the Americas Conference on Information Systems, Boston, Massachusetts.
Siau K. (2001). ERP Implementation Methodologies — Past, Present, and Future, Proceedings of the 2001 Information Resources Management Association International Conference (IRMA’2001), Toronto, Canada.
Soh C, Kien SS, Tay-Yap J. (2000), Enterprise Resource Planning: Cultural Fits and Misfits: Is ERP a Universal Solution?, Communication of the ACM.
Somers TM, Nelson KG (2004), A Taxonomy of Players and Activities Across the ERP Project Life Cycle, Information and Management.
Tsai W, Chien S, Hsu P, Leu J (2005), Identification of Critical Failure Factors in the Implementation of Enterprise Resource Planning (ERP) System in Taiwan’s Industries, International Journal of Management and Enterprise Development.
Umble E, Haft R, Umble M. (2003), Enterprise Resource Planning: Implementation Procedures and Critical Success Factors, European Journal of Operational Research.
Wassenaar Arjen, Gregor Shirley dan Swagerman Dirk (2002), ERP Implementation Management in Different Organizational and Culture Setting, European Accounting Information Systems Conference, http://accountingeducation.com/ecais
Xue, Y., et al. (2005), ERP Implementation Failure in China Case Studies with Implications for ERP Vendors”, International Journal Production Economics.
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Allen D, Kern T, Havenhand M (2002), ERP Critical Success Factors: An Exploration of the Contextual Factors in Public Sector Institution, Proceeding of the 35th Hawaii International Conference on System Sciences.
Al-Mashari M, Al-Mudimigh A, Zairi M (2003), Enterprise Resource Planning: A Taxonomy of Critical Factors, European Journal of Operational Research.
Brown C., Vessey I. (1999), Managing the Next Wave of Enterprise Systems: Leveraging Lessons from ERP, MIS Quarterly Executive.
Dantes Gede Rasben (2006), ERP Implementation and Impact for Human & Organizational Cost), Magister Thesis of Information Technology, University of Indonesia.
Davidson R. (2002), Cultural Complication of ERP, Communication of the ACM.
Deloitte Consulting (1999). ERP’s Second Wave: Maximizing the Value of Enterprise Applications and Processes, http://www.dc.com/Insights/research/cross_ind/erp_second_wave_global.asp
Esteves J, Pastor J. (2000), Toward Unification of Critical Success Factors for ERP Implementation, Proceedings of the 10th Annual Business Information Technology (BIT) Conference, Manchester, UK.
Gargeya VB, Brady C. (2005), Success and Failure Factors of Adopting SAP in ERP System Implementation, Business Process Management Journal.
Gunson, John dan de Blasis, Jean-Paul (2002), Implementing ERP in Multinational Companies: Their Effect on the Organization and Individuals at Work, journal ICT.
Hasibuan Zainal A. and Dantes Gede Rasben (2009), The Relationship of Organization Maturity Level and Enterprise Resource Planning (ERP) Adoption (Case Study: ERP Implementation in Indonesian Companies), Publication in progress in European Journal of Information Systems, 2009.
Huang Z, Palvia P. (2001), ERP Implementation Issues in Advance and Developing Countries, Business Process Management Journal.
Holland C, Light B. (1999), Critical Success Factors Model for ERP Implementation, IEEE Software.
Juhani Iivari et.al. (2001), A Dynamic Framework for Classifying Information Systems Development Methodologies and Approaches, Journal of Management Information Systems.
Liang H, Xue Y, Boulton WR, Byrd TA (2004), Why Western Vendors don’t Dominate China’s ERP Market?, Communications of the ACM.
Martinsons MG (2004), ERP in China: One Package, Two Profiles, Communication of the ACM.
Mary Summer (2004), Enterprise Resource Planning, Upper Saddle River, New Jersey.
Motwani J, Akbul AY, Nidumolu V. (2005), Successful Implementation of ERP Systems: A Case Study of an International Automotive Manufacturer, International Journal of Automotive Technology and Management.
Murray MG, Coffin GWA (2001), Case Study Analysis of Factors for Success in ERP System Implementation, Proceeding of the Americas Conference on Information Systems, Boston, Massachusetts.
O’Kane JF, Roeber M. (2004), ERP Implementation and Culture Influences: A Case Study, 2nd World Conference on POM, Cancun, Mexico.
O’Leary E. Daniel (2000), Enterprise Resource Planning System (Systems, Life Cycle, Electronic Commerce, and Risk), Cambridge University Press, Cambridge.
Parr A, Shanks G. (2000), A Model of ERP Project Implementation, Journal of Information Technology.
Rajapakse and Seddon (2005), Utilizing Hofstede’s Dimensions of Culture, Investigated the Impact of National and Organizational Culture on the adoption of Western-based ERP Software in Developing Country in Asia.
Reimers K. (2003), International Examples of Large-Scale Systems – Theory and Practice I: Implementing ERP Systems in China, Communication of the AIS.
Roseman M, Sedera W, Gable G (2001), Critical Success Factors of Process Modeling for Enterprise Systems, Proceedings of the Americas Conference on Information Systems, Boston, Massachusetts.
Siau K. (2001). ERP Implementation Methodologies — Past, Present, and Future, Proceedings of the 2001 Information Resources Management Association International Conference (IRMA’2001), Toronto, Canada.
Soh C, Kien SS, Tay-Yap J. (2000), Enterprise Resource Planning: Cultural Fits and Misfits: Is ERP a Universal Solution?, Communication of the ACM.
Somers TM, Nelson KG (2004), A Taxonomy of Players and Activities Across the ERP Project Life Cycle, Information and Management.
Tsai W, Chien S, Hsu P, Leu J (2005), Identification of Critical Failure Factors in the Implementation of Enterprise Resource Planning (ERP) System in Taiwan’s Industries, International Journal of Management and Enterprise Development.
Umble E, Haft R, Umble M. (2003), Enterprise Resource Planning: Implementation Procedures and Critical Success Factors, European Journal of Operational Research.
Wassenaar Arjen, Gregor Shirley dan Swagerman Dirk (2002), ERP Implementation Management in Different Organizational and Culture Setting, European Accounting Information Systems Conference, http://accountingeducation.com/ecais
Xue, Y., et al. (2005), ERP Implementation Failure in China Case Studies with Implications for ERP Vendors”, International Journal Production Economics.
Zang, Z., Lee, M.K.O., Huang, P., Zhang, L., Huang, X. (2002), “A framework of ERP systems implementation success in China: An empirical study”, International Journal Production Economics.
