HIA, Era Era; FAHRAM, Muhammad Khaidir; NURHASANAH, Siti. Penerapan Customer Relationship Management CRM Berbasis Website Terhadap Penilaian Pelanggan. Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics, [S. l.], v. 8, n. 1, p. 60–66, 2022. DOI: 10.33050/cerita.v8i1.2136. Disponível em: https://ejournal.raharja.ac.id/cerita/article/view/2136.. Acesso em: 17 apr. 2026.