SARI, Meri Mayang; PURBA, Eduard Hotman; SUPRIYANTI, Dedeh; FIRDAUS, Rivqi; ASTRIYANI, Erna. Pengukuran Kepuasan Pengguna Mobile JKN pada Play Store Menggunakan Naïve Bayes Dan SVM. Journal Cerita: Creative Education of Research in Information Technology and Artificial informatics, [S. l.], v. 12, n. 2, p. 248–261, 2026. DOI: 10.33050/cerita.v12i2.4405. Disponível em: https://ejournal.raharja.ac.id/cerita/article/view/4405.. Acesso em: 11 aug. 2026.