JUNAIDI, Junaidi; NURLIA, Siti Euis Iyana; NURUL, Fira Arbaimaniar. MODEL SISTEM PENGOLAHAN DATA PENGADUAN KARYAWAN UNTUK MENGUKUR KEPUASAN PELAYANAN DALAM MENINGKATKAN KINERJA PERUSAHAAN. Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics, [S. l.], v. 6, n. 1, p. 63–73, 2020. DOI: 10.33050/cerita.v6i1.889. Disponível em: https://ejournal.raharja.ac.id/cerita/article/view/889.. Acesso em: 17 apr. 2026.