PENGGUNAAN EKSTENTION WAKTU DALAM ROLE ONLINE SYSTEM TICKETING RAHARJA (ROOSTER) SEBAGAI PENUNJANG PELAYANAN IDUHELP!

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Meta Amalya Dewi Dewi Immaniar Siti Rahmawati

Abstract

Rooster (Role Online System Ticketing Raharja) is an information service by using the “ online ticket” which is provided as an advanced container to accommodate questions from iDuHelp! Operators. In ROOSTER (Role Online System Ticketing Raharja) , iDuHelp! Operators acting as a customer that making an advance question which will be accepted by each staff based on their category.The submitted question must be in existed scope. But in ROOSTER service there are still some shortcomings that must be covered for research so it will conlclude many solution. Among many problems, the main problem is the lack of service time, so it can be concluded that the solution is to extend the service time when needed. With this system fix in rooster, iduhelp activity in ROOSTER will perform good.

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How to Cite
[1]
M. Dewi, D. Immaniar, and S. Rahmawati, “PENGGUNAAN EKSTENTION WAKTU DALAM ROLE ONLINE SYSTEM TICKETING RAHARJA (ROOSTER) SEBAGAI PENUNJANG PELAYANAN IDUHELP!”, CCIT Journal, vol. 8, no. 1, pp. 153-166, Sep. 2014.
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References

[1] Dewi, Santika. 2013. Perancangan Role Online System Ticketing Raharja (ROOSTER) Dalam Mendukung Sistem Pelayanan Pada Perguruan Tinggi Raharja. Skripsi, Perguruan Tinggi Raharja. Tangerang.
[2] Ferry Sudarto, Hidayati dan Ageng Setiani Rafika (2011), “Peningkatan Mutu Ujian Dari Paper Based Menuju Computer Based ”. CCIT Journal Vol.5 No.3. Tangerang : Perguruan Tinggi Raharja
[3] iMe ROOSTER. 2013. About ROOSTER. (Tanggal akses 28 April 2014)
[4] Rosyifa, Eva. 2012. Penerapan Campus Service System iDUHELP! Dalam Mendukung Kegiatan iLearning Education (iDu) Pada Perguruan Tinggi Raharja. Skripsi, Perguruan Tinggi Raharja. Tangerang.
[5] Seneler. Ozen. Cagla, Basoglu. Nuri, Daim. Tugrul U. 2010. An empirical analysis of the antecedents of adoption of online services: A prototype-based framework. Journal of Enterprise Information Management, Vol. 23 Iss: 4.University of York,Inggris.

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